Today, the complexity of our personal lives is simplified by many digital services and ergonomic user experiences, all made possible by technology. In this article, we share with you 6 ways to improve the employee experience with technology.
1. Recruitment systems
Employees are increasingly considering the technologies available at a potential workplace before deciding whether or not to accept the position. So career decisions and technology go hand in hand.
For example, you can use digital recruiting channels to indicate a connected company. Alternatively, your recruitment consultants should demonstrate to candidates what type of employee technology your company offers. Of course, to successfully recruit the best talent, you also need to have the best technology systems in place…
2. Day-to-day work tools
Updating work tools and training employees on progress takes the guesswork out of what they can or cannot accomplish. Customer relationship management (CRM), artificial intelligence (AI) and many other technologies are now available to simplify the tasks of employees and lighten their workload. By using the above technologies and more, your business can improve the employee experience, improve customer service, and increase productivity.
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3. Collaboration and communication software
Collaboration software has become an intrinsic part of the workplace over the past year as companies needed to enable collaboration and communication during the pandemic. Collaboration software reinforces the principles of teamwork, shared success, and transparency. They also speed up work processes by allowing people to work together on tasks in real time.
4. Employee Engagement Technology
Using technology in the field of employee experience isn’t just about improving workflows. It’s also about fostering better engagement with your employees. If implemented effectively, employee engagement technologies can make your employee communications more effective, while demonstrating care and human interest in your employees.
Use online surveys, reporting platforms and more to gather feedback from your employees and make them feel heard and important in the workplace. Not only does this translate into thriving workers, but it also develops a regenerative company culture that fosters engagement, problem-solving, and transparency.
5. HR software
Human resources departments are at the center of employee experiences because they work with human talents as resources. Helping HR employees improve their work is therefore at the heart of the overall improvement of the employee experience. HR processes benefit and are strengthened by the use of human resources software such as AI recruitment platforms, surveys and employee reviews.
Employees — prospective, current, and past — can host virtual meetings to ask questions, get job details, provide updates, and more. This frees up time and allows sales reps to work wherever they are, increasing productivity and helping HR responsiveness.
6. Personalized training systems
Improvements in employee engagement through relevant technology and HR efficiency lead to a happy workplace for employees. One These systems also create a culture of reciprocal benefits for you and your employees, beyond the financial reward for their work. Of course, you can offer other employee perks to increase productivity and well-being and retain workers, such as training opportunities.
Empowering workers is essential because their growth and development are tied to the success of your business. Although many companies stop at onboarding training, it is important to provide continuous development opportunities for your workers. Workers value professional growth and digital technologies such as webinars or online training platforms fulfill this value, improving your employees’ work experience.
